Privacy Policy

Privacy

This Privacy Policy is meant to help you understand what information we collect, why we collect it and how you can update, manage, export and delete your information.

Last updated: 1st June 2021

Data Language (UK) Ltd ("us", "we", or "our") operates https://datagraphs.com (the "Site") and https://app.datagraphs.io (the "App"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site and App. We use your Personal Information only for providing and improving the Site and App. By using the Site or App, you agree to the collection and use of information in accordance with this policy.

PERSONAL DATA COLLECTION AND STORAGE

While using our Site or App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and email address ("Personal Information").
If you choose to submit your personal data to us via our website contact form, your data will be stored securely in Google Apps, and FreshSales and used only by the Data Language team. Information on how Google keeps personal data secure can be found here, and Google's privacy policy can be found here. Information on how FreshSales keeps personal data secure can be found here.
If you sign up to the Data Graphs App, your personal data you enter during sign-up are stored securely in Auth0. Auth0 is an industry leading authentication provider. Information on how Auth0 keeps personal data secure can be found here. Information on how Auth0 handles security and compliance can be found here.
We will not share your personal data with any other organisation unless you provide us with your consent.

SECURITY

The security of your Personal Information is important to us, but it is important to note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

ACCESS TO YOUR PERSONAL DATA

If you have submitted your name and/or email address to us previously, you are able to request and view any and all personal information that we hold on you. Simply contact us at info@datagraphs.com, and provide us with a message requesting your data. It is important that you use the same email address that you first sent to us.

YOUR RIGHT TO BE FORGOTTEN

If you have submitted your name and/or email address to us previously, you can request that we remove any and all personal information of yours that we hold. Simply contact us at info@datagraphs.com, and provide us with a message requesting that we delete your data. It is important that you use the same email address that you first sent to us.

LOG DATA

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. We use a third party service called Google Analytics that collects, monitors and analyzes this "Log data". You can find the Google Privacy Policy here.

COMMUNICATIONS

If you submit your information to us, we may use your Personal Information to contact you with Data Language or Data Graphs related marketing or promotional materials and other information that is relevant to you.

COOKIES AND TRACKING

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information about website usage using Google Analytics. We also use Hubspot Analytics to collect similar website usage information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We may use Hotjar in our Site and App in order to better understand our users 'needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience (eg how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users' behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the 'about Hotjar' section of Hotjar's support site.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of 1st June 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

CONTACT US

If you have any questions about this Privacy Policy, please contact us.